Porta Privacy Policy

This Privacy Policy explains how Porta (“Porta”, “we”, “our” or “us”) collects, uses, and shares information about you when you use our mobile apps, websites, and related services (collectively, the “Service”). By using Porta, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide to Us

• Account information: username, display name, email address, password, profile photo, bio, links, and other details you add.
• Content: photos, videos, images, prompts, text, comments, likes, reactions, remixes, and any other content you create, upload, or share (including AI-generated content and edits).
• Communication: messages you send to us (support emails, feedback, bug reports) and any in-app communications where applicable.
• Participation in surveys, promotions, or beta programs: information you provide if you take part in research, surveys, or promotions.

1.2 Information We Collect Automatically

• Usage data: actions in the app (e.g., scenes viewed, creations made, templates used, likes, remixes, follows, time spent).
• Device and log information: IP address, device model, operating system, app version, language, time zone, identifiers (such as device IDs), crash logs, and diagnostic data.
• Cookies and similar technologies: to remember your preferences, keep you logged in, and measure performance.

1.3 Information from Third Parties

• Social or third-party login providers: if you sign in with Apple, Google, or others, we receive basic profile info (e.g., name, email) as permitted by those services.
• Analytics and measurement partners: aggregated or pseudonymized data on how users discover and use Porta.
• Payment processors / app stores: limited information related to purchases or subscriptions (no full payment card details are stored by us).

2. How We Use Your Information

• Provide, operate, and maintain the Service.
• Create and display your profile, content, and activity within the Service.
• Enable AI-powered features, such as generating or editing images, videos, and scenes using your inputs and content.
• Facilitate social features: following, feeds, comments, likes, remixes, and sharing.
• Personalize your experience (e.g., recommended scenes, creators, templates).
• Monitor and analyze usage and trends to improve Porta.
• Detect, prevent, and address fraud, abuse, or violations of our Terms of Service.
• Communicate with you about updates, security alerts, support, and administrative messages.
• Send you marketing communications (where permitted by law and your preferences).
• Comply with legal obligations and protect our rights.

We may use AI models and automated systems to process your content and activity, for example, to generate scenes, recommend content, detect spam or harmful behavior, or improve our models.

3. Legal Bases for Processing (EEA/UK Users)

• Contract: to provide you the Service you requested (e.g., when you create an account).
• Legitimate interests: such as improving the Service, securing our systems, and preventing abuse.
• Consent: for certain uses (e.g., some marketing, certain cookies). You can withdraw consent at any time.
• Legal obligation: where necessary to comply with applicable laws.

4. How We Share Information

4.1 With Other Users and the Public

• Your profile (username, avatar, bio, public stats).
• Your public content (scenes, images, prompts you mark as public, remixes) and associated metadata (likes, comments, remixes).
• If you remix or reuse someone else’s scene/template, we may show attribution (e.g., “Remixed from @username”).

You can control some visibility through in-app settings, but please remember that anything you make public can be viewed, shared, or saved by others.

4.2 Service Providers and Partners

• Cloud hosting, storage, and database providers.
• AI/ML infrastructure and content processing providers.
• Analytics and measurement providers.
• Customer support and communication tools.
• Payment processors and app stores (for purchases and subscriptions).

These providers are allowed to process your information only to perform services on our behalf and are subject to safeguards.

4.3 Legal, Safety, and Rights

• Comply with applicable laws, legal requests, or governmental demands.
• Enforce our Terms of Service.
• Protect the safety, rights, property, or security of Porta, our users, or others.
• Detect, prevent, or address fraud, security, or technical issues.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will take steps to ensure your privacy rights are respected and notify you where required.

5. Data Retention

• Provide the Service to you.
• Comply with legal, tax, or accounting requirements.
• Resolve disputes and enforce our agreements.

If you delete your account, we will take reasonable steps to delete or anonymize your personal information, subject to data we may need to retain for legal or legitimate business purposes. Some content (such as remixes that others have created from your original scenes) may remain visible if it has been reused by others, as allowed by the license you granted under our Terms.

6. Your Rights and Choices

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete data.
• Deletion: request deletion of your personal data in certain circumstances.
• Restriction: request restriction of processing in certain circumstances.
• Portability: request a machine-readable copy of your data.
• Objection: object to certain types of processing (e.g., direct marketing).
• Withdraw consent: where we rely on consent, you can withdraw it at any time.

You can exercise some of these rights via in-app settings. For other requests, please contact us at the email below. We may ask you to verify your identity before responding. If you are in the EEA/UK, you also have the right to complain to your local data protection authority.

7. Children’s Privacy

Porta is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under this age. If we learn that a child has provided us with personal information, we will take steps to delete it and may terminate the child’s account. If you believe a child has provided us with personal information, please contact us.

8. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

We may process and store your information on servers located in various countries. These countries may have data protection laws that are different from those in your country. Where required by law, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to protect your information when it is transferred internationally.

10. Third-Party Links and Services

The Service may contain links to third-party websites, apps, or services (e.g., app stores, social networks). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date and, where appropriate, through the app or by other means. Your continued use of Porta after the changes become effective signifies your acceptance of the updated Policy.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: [support@porta.app]